Who we are

About Us

About UtilityINFO (1Call) Limited

Since 2009, UtilityINFO (1Call) Limited, a subsidiary of The UtilityINFO Group (TUG), has offered a one-stop utility service. 1Call brings together professionals from different fields, including Utility Specialist (MHKIUS), Competent Person (CP), engineers, consultants, and others. 1Call is committed to introducing and developing new technologies to provide customers with high-quality, utility-related professional services.

Our Core Values

Safety, Quality, Quantity

(安全, 質素, 產量)

Professionalism, Integrity, Excellence

(專業, 誠實, 優越)

Safe Works, Save Lives, Quality Works, Quality Life

(安全工作, 保障生命, 優質工作, 優質生活)

Our Vision

•Leading the Utility Specialist by industry best-practice standards (卓越誠信 管綫領先)
•Innovative International Brand, Hong Kong Made (專業求真 意念創新 國際品牌 香港創造)

Our Mission

•To deliver excellent utility specialist services to customers (提供優質管綫專業服務給顧客)
•To enhance safety and environmental standards (提升安全及環保標準)
•To care for the communities and staff (關愛社區及員工)
•To enhance the quality and professionalism of our employees (增強員工質素及專業技巧)
•To inspire and develop our staff's professional participation (推動及鼓勵員工多參與專業性活動)
•To grow and enhance our shareholders’ value (提昇股東們的價值)
•To enhance public image of our core business (提昇主要業務於公眾的印象)